Product installation

• How do I install TrustPort Antivirus or TrustPort PC Security?

Product registration

• What is the trial period for TrustPort products? Do I have to reinstall, if I want to license the software?
• How do I register TrustPort Antivirus or TrustPort PC Security?

TrustPort Antivirus

• Why is it not possible to have TrustPort Antivirus running at the same time with another antivirus program?
• Why is it necessary to restart the computer after installation?
• When performing an on-demand scan, a message is displayed that this is a trial version. How can I switch this off?
• Is TrustPort Antivirus compatible with 64-bit systems?
• What is parental lock?
• I suspect a virus in some files on the computer. However, TrustPort Antivirus does not report an infection.
• TrustPort Antivirus reports a virus in a file which is not infected. How do I restore the file from quarantine?
• How do I create a bootable recovery CD?
• How to remove a virus, repeatedly reported by TrustPort Antivirus, even after cleaning it?
• How big are TrustPort Antivirus updates?
• When TrustPort Antivirus tries to update, I receive a message that it was not possible to connect to the server. What should I do?
• What are TrustPort Antivirus minimum system requirements?
• I have received a license key for TrustPort Antivirus, now what should I do?

TrustPort PC Security

• What platforms does TrustPort PC Security support?
• Is it possible to manage TrustPort PC Security remotely?
• What modules are contained in TrustPort PC Security?

TrustPort PC Security, Module Antivirus

• Why is it not possible to have TrustPort Antivirus running at the same time with another antivirus program?
• Why is it necessary to restart the computer after installation?
• When performing an on-demand scan, a message is displayed that this is a trial version. How can I switch this off?
• Is TrustPort Antivirus compatible with 64-bit systems?
• What is parental lock?
• I suspect a virus in some files on the computer. However, TrustPort Antivirus does not report an infection.
• TrustPort Antivirus reports a virus in a file which is not infected. How do I restore the file from quarantine?
• How do I create a bootable recovery CD?
• How to remove a virus, repeatedly reported by TrustPort Antivirus, even after cleaning it?
• How big are TrustPort Antivirus updates?
• When TrustPort Antivirus tries to update, I receive a message that it was not possible to connect to the server. What should I do?
• What are TrustPort Antivirus minimum system requirements?
• I have received a license key for TrustPort Antivirus, now what should I do?

TrustPort PC Security, Module Personal Firewall

• I am using an application for which TrustPort Personal Firewall does not have a predefined rule. What should I do?
• I am using Skype and TrustPort Personal Firewall is blocking the connection between the program and the Internet. What should I do?
• What is TrustPort Personal Firewall, and what are its characteristics?

TrustPort PC Security, Module Data Shredder

• TrustPort Data Shredder uses several methods of shredding, which one should I use?
• Can I shred even files that have already been deleted?
• How can I shred multiple files at once using TrustPort DataShredder?
• How can I shred a drive with TrustPort Data Shredder? What shredding options are provided to users?
• What are TrustPort Data Shredder minimum system requirements?

TrustPort PC Security, Module eSign

• Which hardware devices are supported by TrustPort eSign?
• What is TrustPort eSign, and what are its characteristics?
• What are minimum TrustPort eSign system requirements?

TrustPort USB Antivirus

• How does TrustPort USB Antivirus update?
• How do I scan a hard drive with TrustPort USB Antivirus?
• How to create TrustPort Antivirus on a USB drive?
• Can I install TrustPort USB Antivirus on a portable hard drive?

TrustPort Management

• How can TrustPort PC Security or TrustPort Antivirus be installed from a remote location?